About this policy
ButtonMash is operated in New South Wales, Australia under ABN 72 667 877 883. This policy explains how we handle personal information connected with the ButtonMash store. Contact admin@buttonmash.com.au with privacy questions.
Information we collect
- Contact and delivery details, including name, email, phone number and address.
- Order information, product selections, payment status and support messages.
- Basic website usage and device information generated by our hosting and analytics services.
- Payment information processed by Stripe. ButtonMash does not receive or store your complete card number.
How we use information
- Process payments, fulfil orders and provide delivery updates.
- Respond to support, return and refund requests.
- Prevent fraud, maintain security and keep business records.
- Understand store performance and improve the customer experience.
- Meet legal, tax and regulatory obligations.
Who we share it with
We share only the information reasonably needed with service providers that help operate the store. These may include Stripe, our website hosting provider, direct-fulfilment suppliers, carriers, professional advisers and authorities where required by law.
- Suppliers and carriers may operate outside Australia, so delivery information may be processed in the country from which an order is fulfilled or delivered.
- Each external provider handles information under its own legal and security obligations.
- We do not sell customer personal information.
Storage, access and correction
We keep information only for as long as reasonably needed for orders, support, fraud prevention and legal recordkeeping. We take reasonable steps to protect it, but no internet service can guarantee absolute security.
- Email admin@buttonmash.com.au to request access to or correction of personal information we hold.
- Privacy complaints will be acknowledged and investigated within a reasonable time.
- You may also have rights under privacy laws that apply in your location.
Updates
We may update this policy when our services, providers or legal obligations change. The current version and effective date will remain on this page.